Refund policy

It is imperative to us that you are completely satisfied with your order. However, because Oh Sweetie's products are food related, we are unfortunately unable to accept returns once they have been delivered and opened.

In case of damaged packaging, the bags must NOT be opened, but must be kept sealed.

Please contact us as soon as possible if your order is incorrect.

We ask that you contact us via our contact form by clicking here, if there is anything about how the product arrives to you that is not acceptable to you. Please provide the order number, details of the issue with the product and proof of the issue (e.g. photo evidence).

Refunds will be returned to your payment method within 3-5 business days if a refund is agreed upon.

NOTE: Before returning any parcel to us, please contact us first.