Important Notice: Temporary Delays in Fulfilling Your Sweet Cravings

Important Notice: Temporary Delays in Fulfilling Your Sweet Cravings

Dear Sweet Lovers,

At Oh Sweetie, we're thrilled to be your go-to destination for all things delightful, from pick and mix to rare American candies, tempting chocolates, refreshing drinks, and scrumptious snacks. Our family-owned online sweet shop takes great pride in offering you the best in sweet indulgences.

However, we want to keep you in the loop about a slight change in our operations. We believe in transparency and keeping our valued customers informed, which is why we'd like to let you know that we're taking a short break for a family holiday from October 18th to October 30th. During this period, we'll be temporarily unable to fulfil any new orders.

What Does This Mean for You?

Rest assured, we value your support and patronage immensely. We understand how important those sweet treats and snacks are, especially for special occasions or simply for brightening your day. While we'll be away during this time, we want to make sure you can still satisfy your cravings. Here's how we plan to accommodate your orders during our absence:

1. Orders Placed During Our Break:
If you place an order on our website between October 18th and October 30th, please be aware that fulfilment will resume from the week commencing October 30th.

2. Shipping Timelines:
Our dedicated team will work tirelessly to ensure that all orders placed during this period will be prepared and shipped as promptly as possible. Our aim is to have all these orders dispatched by November 3rd, so you can enjoy your sweet treats without much delay.

We want to take this opportunity to express our heartfelt gratitude to every single one of you who continues to support our small family business. Your support means the world to us and allows us to keep bringing joy to your taste buds and smiles to your faces.

As a family-owned business, every order, every sweet, and every customer is incredibly important to us. We understand how crucial it is to keep the sweetness flowing, and we're committed to minimising any inconvenience this short break may cause.

Thank you for your understanding and continued support during this time. We can't wait to be back, ready to serve you better and sweeter than ever!

If you have any questions or concerns, don't hesitate to reach out to our customer support team. We'll be doing our best to ensure a smooth transition during this period.

Stay sweet and safe, and we'll see you on the other side of our family holiday.

Warmest regards,

Mark, Sam & Karon
Oh Sweetie